Frequently Asked Questions

Everything you need to know about your Derimod shopping experience.

What is Derimod's return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the security tags are intact for a full refund.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery status.

Are your leather products genuine?

Yes, Derimod specializes in high-quality, 100% genuine leather jackets, shoes, and accessories crafted with premium workmanship.

Do you offer international shipping?

Currently, we ship to a wide range of countries. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal.

How do I care for my leather items?

To maintain the quality of your leather products, avoid direct contact with water and heat. We recommend using specialized leather cleaners and conditioners.